Our training “Legal Fundamentals in the dealership” is perfect for anyone who wants to confidently apply legal requirements and handle risks in day-to-day operations with ease.​
Become a competent point of contact for legal questions in the dealership.​
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Advantages:​
You build trust through legally compliant actions in daily customer and business operations. Customers experience this through clear communication and professional handling.​
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Target group:​
​•         Parts Process Specialist
•         Partly Qualified Parts Process Specialist
•         Service Advisor
•         All

Training course content:​

• Learn which legal frameworks are relevant in the daily operations of a dealership​
• Understand the key legal requirements for sales, service, and warranty​
• Recognize your personal responsibility in dealing with legal requirements​
• Understand how typical legal pitfalls arise in day-to-day business and how to avoid them​
• Explore practical case studies from dealerships to better assess legal situations​
• Learn how to communicate and document in a legally compliant manner​

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