Our training “Mercedes-Benz Trucks TruckParts – The Smart Solution for Older Vehicles” – ideal for anyone who wants to advise customers competently with in-depth knowledge of alternative replacement parts and present cost-effective solutions.​
Become a reliable contact for the TruckParts product world and its application possibilities.​
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Advantages:​
You strengthen your advisory skills through targeted product knowledge and value-for-money reasoning.​
The customer experiences this through suitable parts solutions and compelling cost-effectiveness.​

Target group:​

• Parts Process Specialist
• Party qualified Parts Process Specialist
• All

Training course content:​

• Discover what distinguishes TruckParts as a product line and the added value it offers.​
• Learn which target groups TruckParts is particularly suitable for and how to address them effectively.​
• Understand the product structure of TruckParts and its application possibilities within the service process.​
• Explore the differences compared to other parts offerings and their strategic significance.​
• Grasp how TruckParts contributes to customer loyalty and cost-effectiveness.​
• Get informed about successful marketing approaches and persuasive arguments for customer conversations.