Our training “Fundamentals of the Mercedes-Benz Truck Parts World – The Key to Parts Expertise” – ideal for anyone looking to gain in-depth knowledge about part numbers and their structure in order to identify the correct replacement part and provide the best possible service to customers.​

Become a reliable contact for all questions related to the truck parts world.​

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Advantages:​

You strengthen your advisory skills through a deep understanding of the parts logic and its development process.​

The customer experiences this through quickly and accurately identified replacement parts.​

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Target group:​

Parts Process Specialist​

Partly Qualified Parts Process Specialist​

Parts/Accessories Salesperson​

All​​

Training course content:​

Discover how a Mercedes-Benz part number is systematically structured and what information it contains.​

Learn the meaning and application of ES1 and ES2 codes in the context of parts.​

Understand how to correctly interpret parts information and apply it in your daily work.​

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