Our training “Truck After-Sales Portal – Order Management” is just the right thing for all those wanting to integrate digital tools efficiently into the daily workshop process and process customer issues quickly and in a targeted manner.​

Become a digital pro in the service process and make workshop processes even more transparent and efficient.​

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Advantages:​

You increase service quality by using the Truck After-Sales Portal confidently and optimising internal processes. The customer thereby enjoys fast, reliable and modern service processing.​

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Target group:​

• Service Advisor​
• All​

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Training course content: ​

• Find out how different IT systems can support the after-sales service processes in modern service operations​
• Learn how to classify your own area of responsibility in the IT system landscape​
• Understand the key role of the Truck After-Sales Portal in the service process​
• Explore the basic philosophy of the Truck After-Sales Portal and experience the clear added value of the system​
• Understand how the Truck After Sales Portal links various work processes with connected systems​
• Find out how to find help for support questions in the Truck After-Sales Portal​
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