Format:

eLearning

Duration:

2 hours

Course Code:

  • S9106E-UK.TR

Pre Requisite:

    This education module which is suitable for everyone who wants to understand our Service Products, follow the process through from customer conversations and raise a quotation:

    * Introduction – Overview of module content and methodology.

    * System overview – Key functions and terminology demonstrated using screenshots and clickable hotspots.

    * Process walkthrough – Click through of key processes. Guided walk through to begin with fewer instructions as the module progresses.

    *Why is this Important? – Alongside what to do and where to click this training will also provide additional context to explain why the information we ask for is important.