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Your path to success on the Interim Service Advisor pathway begins here. These courses are deigned to provide a comprehensive learning experience.

Click on the individual courses to learn more, and when you’re ready to take the next step, simply hit the ‘Enquire’ button to start your journey.

Trucks – Service Contracts Module 3 – Making It Happen

Details
Format:

eLearning

Duration:

2 hours

Course Code:

S9106E-UK.TR

Pre Requisite:
Trucks – Service Contracts Module 2 – Customer Excellence

Details
Format:

eLearning

Duration:

2 hours

Course Code:

S9105E-UK.TR

Pre Requisite:
Trucks – Service Contracts Module 1 – Product Knowledge

Details
Format:

eLearning

Duration:

2 hours

Course Code:

S9104E-UK.TR

Pre Requisite:
Understanding Warranty & Service Contracts

Details
Format:

eLearning

Duration:

2 hours

Course Code:

V9217E-UK.TR

Pre Requisite:
Trucks – Product Expertise – Actros Product Overview

Details
Format:

eLearning

Duration:

2 hours

Course Code:

S9037E-UK.TR

Pre Requisite:
Actively using Workshop Information (WIS) in the service process

Details
Format:

eLearning

Duration:

2 hours

Course Code:

P9043E-UK.TR

Pre Requisite:
Actively Using Operation Time in the Service Process

Details
Format:

eLearning

Duration:

2 hours

Course Code:

P9041E-UK.TR

Pre Requisite:
Truck After-Sales Portal – Order Management in the service process

Details
Format:

eLearning

Duration:

2 hours

Course Code:

P9013E-UK.TR

Pre Requisite:
Trucks -Service Operating Processes – VeDoc with read function

Details
Format:

eLearning

Duration:

2 hours

Course Code:

P0198E-UK.TR

Pre Requisite:
Ordering and application options in CRISY

Details
Format:

eLearning

Duration:

2 hours

Course Code:

P9046E-UK.TR

Pre Requisite:

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Trucks – Service Contracts Module 3 – Making It Happen

Trucks – Service Contracts Module 2 – Customer Excellence

Trucks – Service Contracts Module 1 – Product Knowledge

Understanding Warranty & Service Contracts

Trucks – Product Expertise – Actros Product Overview

Actively using Workshop Information (WIS) in the service process

Actively Using Operation Time in the Service Process​

Truck After-Sales Portal – Order Management in the service process

Trucks -Service Operating Processes – VeDoc with read function

Ordering and application options in CRISY

Actively Using Operation Time in the Service Process